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10/14/2011
8:30 AM - 12:00 PM
Room 6, Student Services Building
The Graduate School & PREP

Developing Communication and Conflict Management Skills to Save Time and Enhance Productivity

Learn effective negotiation and communication strategies to resolve conflicts and also to prevent them from occurring. This proactive approach uses "interest-based negotiation" strategies to set expectations within graduate programs and between individuals in an early and on-going manner, as well as to enhance communication and resolve conflicts between individuals. Interest-based negotiation strategies are based on open discussion of the underlying interests and desires of the people involved and on exploring multiple options, as well as crafting creative solutions.
Presenters: Dr. Tony Nunez, The Graduate School; Dr. Janet Lillie, Department of Communication