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2/27/2014
8:30 AM - 12:30 PM
230 Psychology Building
Academic Work Skills and Responsibilities, Negotiation and conflict management

Developing Communication and Conflict Management Skills for Team Leaders

Learn effective negotiation and communication strategies to resolve conflicts and also to prevent them from occurring by setting explicit expectations among team members. The strategy showcased for both setting expectations and managing conflicts is an interest-based approach of negotiation. That is, an approach that focuses on interests (i.e., core values and needs) rather than individual positions, when setting expectations or managing conflicts. The workshop discusses how anger and other strong emotions can affect the outcomes of negotiations, how different decision making styles can affect group dynamics in research team and provides activities to enhance effective communication among team members.